Call Centre opening times and new call options


Call centre workerThe hours of Brent Housing Partnership's (BHP's) Call Centre have changed.

You are npw able to contact the Customer Response Team from 8am to 5pm from Monday to Friday. Outside these hours including weekends and bank holidays you will we need to contact our Out of Hours number.

There are also new options available on the call centre's main number:

These are as follows

  1. Gas or boiler repairs
  2. All other new repairs
  3. All other existing repairs
  4. Anything else

Depending on your enquiry you might find it easier to contact BHP by email or online. Please visit our contact us page for more information.

You can access My Account, 24 hours a day, seven days a week.