If you cannot find an answer here on our website then the easiest way to get information is to:
If you want to pay, apply, book or report something specific and you know the service you are looking for you can try our direct links to our online forms:
Check rent balance and repair history
My Account provides you with a safe and flexible way to access Brent Council and Brent Housing Partnership (BHP) services and your personalised information such as rent statements and repairs history.
Creating an account is easy and takes a couple of minutes. All you need to get started is an email address, to use as a login, and so we can send you details on how to activate your account.
Other ways to contact us
Out of hours emergencies
Answers to popular questions
Click on the following links to find out the answers to some of our most frequent enquiries:
Complaints and compliments
If you have an enquiry regarding the BHP website, for example, you have a problem finding or viewing any of our webpages please use our website feedback form.