Leaseholders and your tenants - Acceptable behaviour

Irresponsible behaviour disturbs neighbours and can lead to a great deal of stress. Under the conditions of your lease, you are not allowed to cause a nuisance to your neighbours.

Leaseholder responsibilities

As a leaseholder you must use your home in a responsible way.

 

Shared areas

  • You must not store any items in communal areas or allow anything to block access to or from your home, any other home or any shared area, including fire escapes
  • You must take reasonable care to keep any shared areas secure from intruders
  • You must use all shared areas in a reasonable and responsible way, and not allow anything to block or cause damage to a shared area
  • You must not allow any shared area to be used in a way which causes a nuisance to, or harasses or annoys, your neighbours or their visitors
  • You must not throw any object, or allow it to be thrown, from any shared area
  • You are not allowed to smoke in lifts or any shared areas where there are no-smoking signs

Dangerous substances

  • You must not keep or use bottled gas, petrol, paraffin or other flammable or explosive substances in your home
  • You must not use any bottled-gas or paraffin heater if you live in a block of flats, bedsit or maisonette

Respect for your neighbours

  • You must make sure that no-one going into or leaving your home makes a noise which might disturb your neighbours
  • You and anyone in your home must take reasonable care to make sure you do not harass or cause a nuisance to your neighbours

Rubbish

  • You must place all rubbish in the appropriate areas, chutes or containers provided.
  • If you have rubbish chutes, you must use them only for small amounts of rubbish. Put large items in the bins provided
Fire safety
  • You must not allow fire doors, security doors or main doors to be kept open
  • You must not interfere with any fire hoses, fire hydrants, cupboards or storage areas in shared areas.

Report anti-social behaviour in a leasehold property

Tenants of a leaseholder - Responsibilities

As a tenant of a leaseholder, you must use your home in a responsible way.

 

Shared areas

  • You must not store any items in communal areas or allow anything to block access to or from your home, any other home or any shared area, including fire escapes
  • You must take reasonable care to keep any shared areas secure from intruders
  • You must use all shared areas in a reasonable and responsible way, and not allow anything to block or cause damage to a shared area
  • You must not allow any shared area to be used in a way which causes a nuisance to, or harasses or annoys, your neighbours or their visitors
  • You must not throw any object, or allow it to be thrown, from any shared area
  • You are not allowed to smoke in lifts or any shared areas where there are no-smoking signs

Dangerous substances

  • You must not keep or use bottled gas, petrol, paraffin or other flammable or explosive substances in your home
  • You must not use any bottled-gas or paraffin heater if you live in a block of flats, bedsit or maisonette

Respect for your neighbours

  • You must make sure that no-one going into or leaving your home makes a noise which might disturb your neighbours
  • You and anyone in your home must take reasonable care to make sure you do not harass or cause a nuisance to your neighbours

Rubbish

  • You must place all rubbish in the appropriate areas, chutes or containers provided.
  • If you have rubbish chutes, you must use them only for small amounts of rubbish. Put large items in the bins provided
Fire safety
  • You must not allow fire doors, security doors or main doors to be kept open
  • You must not interfere with any fire hoses, fire hydrants, cupboards or storage areas in shared areas.

Report anti-social behaviour in a leasehold property

Wooden or laminated flooring in leasehold flats

Wooden flooring can cause considerable noise nuisance to the people living in the property below. Please note that noise nuisance breaks the conditions of your lease.

We recommend you consider this matter and install suitable soundproofing. Please get advice from a flooring supplier.