Missed payments

Tell us about payment problems

If you are having problems paying your invoices then you should contact the Leasehold Management Team as soon as possible.

If you miss any service charge payments, you will be breaking your lease and possibly your mortgage agreement (if you have one). If you fall into debt, we will tell your lender who may decide to pay on your behalf. If this is the case, they will add your service charge debt to the mortgage you still owe them, and you will pay interest on the charge.

Report payment problems

Legal action

If we do not receive a payment, we will instruct our legal department to start proceedings against you. You will then have to pay extra legal and administration charges. If you do not pay your service charges, you could lose your home.