Transforming council housing services

Welcome to the Housing Management Transformation Programme page.

We want to transform Housing Services, and the way in which we deliver them, so that they really work for the people we serve – you!

We are conducting a review of everything that we do and how we do it, such as our teams, tools, techniques, and training.

We’re also examining what you’ve already told us and looking at how we can do things better in order to achieve the best outcomes for you and get the jobs you need done with minimum fuss.

This is as much about getting the basics right, as it is about re-imagining the way housing management should be delivered in the future. 

We need your help to get this right!

There will be focus groups, meetings and events where you can come and get involved. Please watch this space for more information.

If you would like more details, please contact housingtransformation@brent.gov.uk